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NOT getting any points

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WhopperWCheese
11-30-2012 (5:21 am)
Is this happening to every1?? I've been listening since 11/30 @ 3AM and NO POINTS have been awarded as of 20 after 5AM....

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big daddy
11-30-2012 (8:32 am)
I have not received any points since I got the new music player...about 6 hours yesterday and nothing so far today either.

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Rhapsodian
12-01-2012 (2:22 am)
Hello Mr. Whoppy & others, as I know if you reply, make messages send, write on Blog ( in your Blog ), etc. you will get points automatically, but ..... if any of action that I mentioned don't make / add your points, so you can write to the 977music Customer Relations - Melanie, called as Blue babe and tell her your problems. BUT if you ONLY HEAR music, you don't have any points, BUT if you take any actions on the 977music services, you can earn more points. Thanks. Yours : Rhp.

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Rhapsodian
12-01-2012 (2:35 am)
Hello Mr. Whoppy & others, I'd like to say : Very sorry I get wrong written, I must say / write : Baby Blues NOT Blue Babe as 977music Customer Relations. Thanks.

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Games Master
12-01-2012 (2:54 pm)
Hello Mr. Whoppy & others, as I know if you reply, make messages send, write on Blog ( in your Blog ), etc. you will get points automatically, but ..... if any of action that I mentioned don't make / add your points, so you can write to the 977music Customer Relations - Melanie, called as Blue babe and tell her your problems. BUT if you ONLY HEAR music, you don't have any points, BUT if you take any actions on the 977music services, you can earn more points. Thanks. Yours : Rhp.
I'm not getting any points either. As for the above post, I'm not sure where you get that just listening to music does not give you points. That is the primary way of getting points and to my knowledge participation in posting or blogs is not required. As long as you are logged into your account and are using the flash or windows players you should be getting points. "Should" is the operative word there. As I stated previously, that does not seem to be applicable right now.

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big daddy
12-03-2012 (12:25 pm)
I'm not getting any points either. As for the above post, I'm not sure where you get that just listening to music does not give you points. That is the primary way of getting points and to my knowledge participation in posting or blogs is not required. As long as you are logged into your account and are using the flash or windows players you should be getting points. "Should" is the operative word there. As I stated previously, that does not seem to be applicable right now.
3td day of listening with the new music player...3rd day of not getting points with the new music player.  Jeff, any idea what is causing this problem and when it will be corrected?  Thanks.

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Games Master
12-04-2012 (7:51 am)
3td day of listening with the new music player...3rd day of not getting points with the new music player.  Jeff, any idea what is causing this problem and when it will be corrected?  Thanks.
I received a message from Jeff yesterday. They are aware of the problem and are working on it.

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georgeiversen
12-04-2012 (6:07 pm)
I haven't gotten any points since i got the new player either.  Does anyone know anything about this?

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Dex-Trope
12-04-2012 (11:25 pm)
I received a message from Jeff yesterday. They are aware of the problem and are working on it.
I can only help it's fixed by Triple points Thursday. :)

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big daddy
12-05-2012 (6:08 pm)
I can only help it's fixed by Triple points Thursday. :)

At this rate, triple points thursday will still be -0-.  3 times 0 is still zero.  still like the music, but there should be some type of testing of "improvements" prior to going to production.  Hope this is corrected soon - not just the points but where are the lyrics, song history, ability to add a song to your playlist, etc.....



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Games Master
12-06-2012 (8:34 am)

At this rate, triple points thursday will still be -0-.  3 times 0 is still zero.  still like the music, but there should be some type of testing of "improvements" prior to going to production.  Hope this is corrected soon - not just the points but where are the lyrics, song history, ability to add a song to your playlist, etc.....

Right now points are working....

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inny
12-06-2012 (11:45 am)
Right now points are working....
As of this morning my points aren't collecting either .It was working at first but now it seems to have stopped again

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Dex-Trope
12-06-2012 (12:38 pm)

At this rate, triple points thursday will still be -0-.  3 times 0 is still zero.  still like the music, but there should be some type of testing of "improvements" prior to going to production.  Hope this is corrected soon - not just the points but where are the lyrics, song history, ability to add a song to your playlist, etc.....

Well other than the points, which do seem to be working, they have a promise for those things on the tab. In related news the points do seem to be working a little more reliably now. I'll have to do a little testing, of course.

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Dex-Trope
12-06-2012 (12:53 pm)
Well other than the points, which do seem to be working, they have a promise for those things on the tab. In related news the points do seem to be working a little more reliably now. I'll have to do a little testing, of course.
Well.. was working. :)

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georgeiversen
12-07-2012 (12:07 am)
Well.. was working. :)
my points still are not working.  Haven't been working since the new player was introduced

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WhopperWCheese
12-08-2012 (12:13 am)
my points still are not working.  Haven't been working since the new player was introduced
I'm NOT getting ne points now, it WAS working...  BUT now it ISNT...  So Jeff IF u c this, please lemme know IF theres ne thing I can do...

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big daddy
12-10-2012 (1:12 pm)
I'm NOT getting ne points now, it WAS working...  BUT now it ISNT...  So Jeff IF u c this, please lemme know IF theres ne thing I can do...
It has been over a week without points, lyrics, playlist, etc...do we have an estimated time on when these items might start working again?

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Dex-Trope
12-11-2012 (5:09 pm)
It has been over a week without points, lyrics, playlist, etc...do we have an estimated time on when these items might start working again?
Yeah, an ETA would be nice.

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31Alpha
12-12-2012 (3:19 pm)
Yeah, an ETA would be nice.

this is called help and support correct??

why no replies to this issue???

ive email them a week ago -still awaiting a response



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big daddy
12-13-2012 (8:04 pm)

this is called help and support correct??

why no replies to this issue???

ive email them a week ago -still awaiting a response

getting points today!  only single points on triple point Thursday, but it is a start.

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